Reference

How playboom24 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, deposit via PayPal or Venmo, or access your wallet on mobile.

Account data protectionPayPal & Venmo privacy contextMobile access securityYour right to request changesUS-based data handling
playboom24 How playboom24 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy Rights

Privacy Request Email Send a data access, correction, or deletion request to our privacy team by email. We aim to acknowledge every request and respond with next steps promptly.
Account Help Chat Open live chat from your account dashboard to ask about what data we hold, why we hold it, or how to update information tied to your PayPal or Venmo payment method.
Written Request by Mail For formal written requests related to your privacy rights under applicable state law, you may contact us by postal mail using the address listed in your account terms document.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Cookies and Tracking

We use session cookies to keep you logged in across pages and analytics cookies to measure which features you use. You can adjust cookie preferences in your browser settings at any time.

Account Security Practices

Your account is protected by SSL encryption on every page. Login sessions require authentication, and we flag unusual access patterns — like a new device in a new location — for verification before proceeding.

Data Retention Timeline

We keep your account data for as long as your account is active and for the period required under applicable state law after closure. Payment records tied to PayPal and Play+ are retained per those processors' own compliance requirements.

Requesting Changes to Your Data

You can request a copy of your data, ask us to correct inaccurate details, or request deletion of your account. Submit the request through live chat or by email, and we will confirm receipt within a reasonable timeframe.

Common Questions About Your Privacy at playboom24

These are the questions we hear most often about how your personal data is used, stored, and protected. If your question isn't covered here, reach out through live chat or email.

We collect your name, email address, date of birth, and state of residence during registration. Payment method details like PayPal or Venmo are handled by those processors directly — we only receive a transaction reference.

We do not sell your data to marketers. We may share limited information with identity verification partners and payment processors like Play+ only as needed to operate your account securely and comply with state requirements.

Contact us via live chat or email with your account details and request type. We will confirm receipt and provide your data summary in accordance with applicable state law timelines.

Yes. Submit a deletion request through live chat or by email. We will process it subject to any retention obligations under applicable state law, then confirm when the deletion is complete.

Session cookies maintain your login state across pages on both mobile and desktop. Analytics cookies help us understand which features you use most. You can manage these in your browser settings without affecting your account access.

We retain account records for the period required under applicable state law after closure. Payment records tied to PayPal, Venmo, and Play+ may also be retained per those processors' own compliance schedules.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.